XBert Type: Standard
Accounting Software: Xero, MYOB, QuickBooks
Country Restriction: NZ only
Risk Type: Tax Risk
Business Function: Sales
Overview
This XBert identifies when you have outstanding invoices issued to customers that are no longer registered as active businesses on the NZBN Register. It helps you prevent follow-up with businesses that have been dissolved and avoid losses from uncollectible debts.
What it does
XBert scans customer contact records and unpaid invoices in your accounting software. It checks for active Business Numbers and matches them against the NZBN Register. If a customer's business number shows as “removed” and there are invoices still owing, XBert raises an alert.
How it works
For New Zealand tenants only, XBert does the following:
Identifies contacts that have a valid Business Number entered in Xero, MYOB or QuickBooks
Confirms the business number has a registration status of “removed” on the NZBN Register
Checks for unpaid invoices with non-zero balances linked to those contacts
Triggers an alert for each business with outstanding income
This alert helps you manage risk by drawing attention to income that may no longer be collectible.
Example/Use Case
Steve runs a newsagency. He sends an invoice for $85 to Dave’s Plumbing for stationery. A few weeks later, Dave’s Plumbing is deregistered. The invoice remains unpaid. Fortunately, XBert picks this up and alerts Steve. He quickly contacts Dave and settles the invoice before the business is closed completely. Without the alert, the income may have been lost.
Accounting software
This XBert works with:
Xero
MYOB
QuickBooks
Which countries it supports
New Zealand only.
Processes
This XBert falls under the Sales (Accounts Receivable) process and highlights potential compliance and financial risks related to uncollectible income.
To take action:
Review the contact record in your accounting software
Look up the business on the NZBN Register
Confirm if the customer is indeed removed or if the business number was entered incorrectly
If incorrect, update the contact details with a valid Business Number
If the business is no longer active, consider writing off the debt or following up with the business owner directly
Avoid issuing new invoices to deregistered businesses unless you are certain of their current trading status.