XBert Type: Standard
Accounting Software: Xero, MYOB, QuickBooks
Country Restriction: NZ only
Risk Type: Tax Risk
Business Function: Sales
Overview
The "Invoice raised with a removed customer" XBert alert notifies you when an unpaid invoice has been issued to a customer whose business status is marked as "removed" on the New Zealand Business Number (NZBN) register. This helps ensure you're not pursuing payments from deregistered or dissolved businesses, which may affect your accounts receivable and legal standing.
What it does
XBert monitors unpaid invoices and flags those that:
Are associated with customers matched to an NZBN
Have a business status marked as removed
Were created after the customer's removal date and after your business joined XBert
If such an invoice is identified, XBert triggers an alert to prompt a review.
How it works
XBert regularly checks the NZBN register to identify businesses with a "removed" status. When an unpaid invoice is issued to such a customer, XBert flags it. This ensures you can verify the customer's current status and take appropriate actions to mitigate potential financial risks.
Example/Use Case
Steve runs a newsagency and sends an invoice for $285 to Dave's Plumbing for office supplies. Three weeks later, Dave's Plumbing goes out of business. Steve's invoice remains unpaid. Upon receiving the XBert alert, Steve contacts Dave and manages to settle the outstanding invoice before Dave concludes his business affairs. This proactive approach helps Steve recover the owed amount and maintain accurate financial records.
Accounting software
Xero, MYOB, QuickBooks
Which countries it supports
New Zealand only.
Processes
This alert falls under the Sales (AR) category and aids in maintaining accurate accounts receivable records.
To address this XBert alert:
Verify the customer's NZBN status via the NZBN Register
Update the customer's record in your accounting software with the correct business number, if applicable
Contact the customer to confirm their business status and discuss outstanding invoices
Avoid issuing new invoices to businesses marked as "removed" unless there's a valid reason and you understand the potential implications