Updating your browser to the latest version
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Fully closing and reopening your browser, then logging back into XBert
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Disabling any browser extensions, fully closing and reopening your browser, then logging back into XBert
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Checking your browser settings to ensure you're not operating in a strict privacy

mode - this can sometimes block websites and extensions from working if your

browser settings are too restrictive
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If you have any anti-virus software installed, sometimes these come with a web protection add-on that can block certain websites or extensions from working. If you have any software like this, it's worth trying out temporarily disabling it and seeing if this helps
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Trying out a different browser like Mozilla Firefox, as this can help narrow down whether the issue is browser related or Operating System related

In Firefox, open the browser extensions area. Click the XBert extension and click the 'Manage Extension' button.
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There's a permissions tab in there, click that and it should display all the permissions options. Toggle all of these options ON.
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