XBert FAQs
By Aaron and 4 others5 authors12 articles
- How To: Get Lost or Forgotten PasswordsFor if you have lost or forgotten your password.
- How To: Set Up Two-Factor Authentication (2FA) on a New PhoneGot a new phone? Here's how to move your XBert two-factor authentication across to it.
- Can My Client See That Their File Is Connected to XBert?Yes. XBert appears in your client's connected apps in Xero. What your client can see, and what stays private in XBert.
- Where can I get the latest XBert news and contact you?
- Where can I find your Privacy Policy and Terms and Conditions?
- Which countries does XBert support?XBert works anywhere. What changes by country is which tax and business-register checks are available.
- XBert TroubleshootingThe problems people run into most often in XBert, what causes them, and where to go for each.
- Troubleshooting for XBert Browser Extension IssuesTroubleshooting for all browsers and fixes specifically for Mozilla Firefox.
- FAQ: Account DeletionWhat happens when you delete your XBert account, how long you have to change your mind, and how to stop it.
- FAQ: Client and User DeletionWhat happens to your data and your billing when you delete a client or a user.
- How To: Update the Timezone on Connect PortalHow to set your connect portal time zone uniform throughout all users.
- Can I log into XBert using different sign-in methods?Understand how sign-in methods work in XBert