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Activating the Actual Time & Capacity Feature
Activating the Actual Time & Capacity Feature

For tracking time and integrating time with XPM, plus turning on the Capacity Management feature.

Quality Assurance avatar
Written by Quality Assurance
Updated over 2 months ago

Documenting your team's working hours allows for compensating team members for hours worked and measuring the time spent on projects.

Actual Time records can also assist your business in scheduling shifts, measuring your team's attendance, and documenting your team's productivity.


Click play for a quick video guide! ✨


Actual Time Feature

  1. Navigate to the Settings menu (the gear icon) on the left panel.

  2. Click on Features in the settings menu on the left-hand side.

  3. Here, you'll see the "Actual Time" feature. Click ON to turn this feature on.


    ​When activating the Actual Time feature in Settings under the Features tab, there are configurations as well.

    You can choose how you want to make your Actual Time entries, you can choose between Actual Time with Hours and Minutes or Actual Time with Start and End Time.

If you turn on the Actual Time setting 'Date with Start and End Time', you can also go to Integrations > XPM > Configurations and turn on 'Create XPM Timesheets using Start time and End time'.


​💡 NOTE: The start and end times are saved in the XPM comment field using the Connect Portals timezone, rather than the timezone of the user account creating the time entry.


Here's what it looks like in XPM:

This feature will now be available in the action bar under all your Task and XBert details tiles. This feature allows you and your team to commit actual time to a task.
(Clock icon)

Capacity Management Feature

On the same page, you'll see an option for Capacity. Click ON to turn this feature on.

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