The 'Resolve' feature helps users resolve XBerts by themselves when our automation cannot automatically do so. This occurs due to access and permission restrictions that don't allow us to Auto-Resolve the XBert.

When our system finds the issue, it alerts the user and provides a link to the Resolve screen. Here, the user can see all the information about the problem.

On the Resolve Screen, users will find advice on how to fix the flagged issue. This advice is provided in easy steps so that anyone can follow them. Users can also add comments on the XBert.

Moreover, the Resolve screen can be used to deep-link the information in the ledger to resolve this item manually. It's like having a guide that points directly to where the issue originated, so users can address it efficiently. To go to the item at hand, click on View Record and it will redirect you to the issue in the accounting software itself.

Once you've resolved the items, click Complete to complete the XBert. The XBert will be marked as resolved the next time our system checks for this alert.