XBert Type: Standard
Accounting Software: Xero, MYOB, QuickBooks
Country Restriction: All regions
Risk Type: Fraud Risk
Business Function: Banking
Overview
The "Contact bank account is the same as an employee" XBert detects when a supplier or contact’s bank account is the same as that of an employee. This is highly unusual and may indicate a fraud attempt, a data entry error, or a misuse of contact records for processing reimbursements.
What it does
XBert triggers this alert if a contact's bank account number has been updated and is now the same as any employee's bank account. This allows you to review and confirm the legitimacy of the change before any funds are transferred incorrectly or fraudulently.
How it works
XBert monitors all contact bank account changes and:
Ignores formatting differences (e.g. dashes, spaces)
Flags if a supplier or other contact’s account matches an employee bank account
Does not identify the user who made the change (though you can manually check this in Xero’s activity log)
This alert is part of proactive fraud detection and aims to prevent internal manipulation or mistaken transfers.
Example/Use Case
Bob has access to your accounting system and updates the contact record for supplier ACME Services, accidentally entering the bank account number belonging to employee Jessie. Later, Mike processes and approves a payment of $18,500 to ACME Services, which is deposited into Jessie’s account. Although the system shows the bill as paid, ACME never receives the funds. The error is only discovered when ACME follows up, and the business must now recover the payment and issue a second transfer — possibly incurring a late fee or damaging the supplier relationship.
This alert would catch the issue before the payment was made.
Accounting software
All major Australian-compatible accounting software (e.g., Xero, MYOB, QuickBooks Online).
Which countries it supports
All regions.
Processes
This alert falls under the ‘Payroll Services’ and ‘Cleanup’ categories, and supports fraud prevention and payment accuracy. To resolve this issue:
Click RESOLVE NOW to review the contact record in your accounting system.
Verify the bank account change directly with the contact or employee involved.
If the change was made in error, revert to the correct account and document the update.
In Xero, review the contact activity log to see who made the change.
If the change is valid (e.g. for a one-time reimbursement), consider processing through the payroll system instead of accounts payable to maintain separation.